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Employee service deep dive: AI-powered ITSM for faster, smarter resolutions
About This Webinar
Empower your IT and internal teams to deliver elevated service that boosts productivity with Zendesk. Get a first look at Zendesk IT Asset Management (ITAM) and the HyperArc acquisition. Discover how AI agents use external knowledge to provide instant, context-rich support, and see how Action Builder enables scalable automation.
Who can view: Everyone
Webinar Price: Free
Featured Presenters
Chief Technology Officer, Americas & Asia/Pacific, Zendesk
Jason Maynard is the Zendesk Chief Technology Officer for North America and Asia/Pacific, and has held previous roles as GM and head of product at the company. Prior to Zendesk, he has been a head of product, design, UXR, and data at several tech companies, with a breadth of experience in enterprise SaaS, PLG, SEO, product design, UXR, and Operations. Jason also owns a small brewery and winery in Ojai, CA, where he gets to put the latest products and technology to work in the real world.
Vice President of Product Management - Employee Service, Zendesk
Vishnu Parimi is a seasoned product executive with deep expertise in AI-driven enterprise solutions. He leads global teams to deliver transformative employee service experiences.
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