Senior Director, Contact Center Marketing, Zendesk
Bio
Paulette leads Contact Center Marketing at Zendesk. She is a strategic marketing leader with deep experience in the technology space and a proven track record of delivering results and driving impact. Passionate about technology, especially AI, and applying it to amplify work, sharpen strategies, and increase efficiency, she believes marketing’s role is simple: create value, tell a compelling story, and drive results.
Before Zendesk, she led marketing strategy and insights for some of the world’s largest agencies and brands, including Grey Worldwide, J. Walter Thompson, Hearts & Science, and IBM Interactive Experience.